Welcome to Water Sport Gear Shop! These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site or making a purchase, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website (wateradventuregear.com) is available to users who are at least 18 years old or accessing with parental/guardian supervision. You agree to provide accurate information when creating an account or making purchases.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is the property of Water Sport Gear Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our water sports equipment including:

  • Kayaks (inflatable and rigid)
  • Fishing kayaks
  • Wing accessories
  • Kites and kitesurfing equipment
  • Foils for wing
  • Specialty inflatables

However, we cannot guarantee that product colors or specifications will be exactly as displayed on your device.

2.2 Product Suitability

Our products are designed for water sports enthusiasts of varying skill levels. It is your responsibility to:

  • Select appropriate equipment for your skill level
  • Use products as intended and with proper safety precautions
  • Check local regulations regarding watercraft use

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel orders for any reason, including:

  • Product unavailability
  • Errors in pricing or description
  • Suspected fraudulent activity

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You represent that you have the legal right to use your payment method.

3.3 Pricing and Taxes

Prices are in USD and exclude applicable taxes or duties, which will be calculated at checkout when required by law.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days of payment confirmation.

4.2 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

4.3 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. Contact us at [email protected] if unsure about delivery to your location.

4.4 Delivery Issues

You must inspect shipments upon arrival and report any damage within 48 hours. For lost packages, contact us after the estimated delivery window has passed.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • Unused
  • In original packaging
  • Accompanied by proof of purchase

5.2 Non-Returnable Items

For safety reasons, we cannot accept returns on:

  • Kites and kitesurfing equipment
  • Opened personal accessories
  • Custom/special-order items

5.3 Return Process

  1. Email [email protected] within 15 days
  2. Wait for return authorization (2 business days)
  3. Ship to: Water Sport Gear Shop Returns, 4132 Cherry Ridge Drive, Rochester, NY 14611 USA

5.4 Refunds

Refunds are processed within 3-5 business days of receiving your return. Original shipping fees are non-refundable unless the return is due to our error.

6. User Responsibilities

  • Provide accurate account and payment information
  • Use products safely and as intended
  • Comply with all local laws regarding watercraft use
  • Protect your account credentials
  • Report any website issues or unauthorized use

7. Limitation of Liability

Water Sport Gear Shop shall not be liable for:

  • Incorrect product use or failure to follow safety guidelines
  • Delays or failures in delivery beyond our reasonable control
  • Consequential damages arising from product use
  • Typographical errors on the website

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. General Provisions

8.1 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These Terms are governed by the laws of New York, USA. Disputes shall be resolved in Rochester, NY courts.

8.3 Contact Information

For questions about these Terms or our products:

Water Sport Gear Shop
4132 Cherry Ridge Drive
Rochester, NY 14611 USA
Email: [email protected]

Thank you for choosing Water Sport Gear Shop for your water sports adventures. We’re committed to providing quality equipment and excellent service to help you make the most of your time on the water.